Shipping Policy

Last Updated: July 2026

Thank you for shopping with Emarzo. We are committed to delivering your orders quickly, securely, and efficiently.

Order Processing

• Orders are processed within 1–7 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• You will receive an email confirmation and tracking information once your order has been dispatched.

Delivery Within the UAE

We currently deliver across all Emirates, including:

• Dubai

• Abu Dhabi

• Sharjah

• Ajman

• Ras Al Khaimah

• Fujairah

• Umm Al Quwain

Estimated Delivery Time

• Major cities: 1–7 business days

• Remote areas: 8–10 business days

Delivery times are estimates and may vary during peak seasons, promotional events, or due to circumstances beyond our control.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and order value.

Free Shipping

We may offer free shipping on selected promotions or on qualifying orders. Any applicable free shipping offer will be displayed at checkout.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email. You can also track your order through our website if the tracking feature is available.

Delivery Attempts

Please ensure that the shipping address and contact details provided are accurate. If delivery cannot be completed due to incorrect information or the recipient being unavailable, additional delivery charges may apply.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact our customer support within 48 hours of receiving your order. Include your order number and clear photos of the item and packaging so we can resolve the issue as quickly as possible.

Delays

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to weather conditions, courier disruptions, customs procedures (where applicable), or other unforeseen circumstances.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team.

Thank you for choosing Emarzo.

Emarzo – Smart Living. Everyday Essentials.